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Privacy notice

Use of AI call handling technology

Brunswick Park Medical Practice uses an AI receptionist, provided by InTouchNow AI, to answer telephone calls. We want to assure you that:

• Your data is secureThe system meets NHS data protection standards and complies with UK GDPR.
• Privacy is a priorityYour information is only used to manage your healthcare and is never shared for any other purpose.
• Access is limitedThe AI receptionist does not access your medical records. It only records the information you choose to provide, which is added securely to our clinical system for review by our team.

More information

For more details on how the practice looks after your information, see the practice's privacy notice and policies and procedures.

If you have a question about your data, please contact the practice.